Frequently Asked Questions

Below you’ll find clear, organised answers about CR PLASMA, our CNC plasma cutters, Hypertherm systems, retrofit options, and the services we provide.

If you don’t see your question here, you can always contact us directly or use our AI-powered site search for instant answers.

Company

  • We are headquartered in Dublin, Ireland, with additional service coverage throughout the United Kingdom. Our machines are built in Ireland and shipped worldwide.

  • You can reach us through our contact page, email, or phone. Whether you need product advice, technical support, or a quote, our team is ready to help.

POWERCUT

  • The POWERCUT series is our in-house engineered range of industrial-grade CNC plasma cutting machines. Each machine is built on a heavy-gauge steel chassis, equipped with our CR PLASMA controller, and designed for reliability, accuracy, and ease of use. Multiple table sizes and configurations are available to suit light fabrication through to high-demand industrial work.

  • Our range is based on the proven POWERCUT 10×5 platform and includes:

    • POWERCUT 10×5 – the core machine for general industrial work

    • High-Definition POWERCUT 10×5 – upgraded for X-Definition performance

    • 4000×2000 Portal Machine – larger-format cutting

    • 6000×2000 Portal Machine – extended capacity for long-format work

    • POWERCUT Ducting Plate Rider – for HVAC and ducting applications

    Custom sizes and special configurations are available on request.

Hypertherm

  • Yes, we are Hypertherm’s official service partner in Ireland and support customers across the UK. We supply XPR, HPR, and consumable ranges, along with upgrade kits and maintenance packs.

  • We offer full Hypertherm-certified servicing, including installation, diagnostics, preventive maintenance, and legacy HPR support. We also provide HPR-to-XPR upgrade options.

Retrofits

  • Yes. We retrofit older or imported plasma tables with CR PLASMA controllers, motion systems, and Hypertherm integrations. A retrofit can dramatically improve accuracy, reliability, cut quality, and overall usability, often extending the life of existing equipment at a fraction of the cost of a full replacement.

Other Products

  • Beyond complete plasma machines, we supply:

    • Hypertherm XPR systems

    • Hypertherm consumables

    • Upgrade and service kits

    • Controller replacements

    • Motion control components

    • Torch height control systems

    • Optional add-ons such as plate riders, water mist kits, and fume solutions

Services

  • We support customers with a full range of industrial plasma services:

    • CNC plasma machine installation and commissioning

    • Hypertherm XPR/HPR servicing and emergency support

    • CNC controller upgrades

    • Full machine retrofits

    • Preventive maintenance programs

    • In-house and on-site training

    • Technical support for both CR PLASMA and third-party systems

If you have a question, try our AI-powered chat - it knows the entire CR PLASMA website’s content and can help with answers to your questions.